Post-Secondary Program Hospitality and Tourism Administration - Programa de Gestión Turística

Centennial College´s Hospitality and Tourism Administration program prepares you for an industry that Tourism HR Canada identifies as climbing to more than $293 billion in goods and services revenue by 2030. Most importantly for Hospitality and Tourism Administration program graduates, Tourism HR Canada projects that demand for labour in the sector will grow to 2.1 million jobs in Canada, exposing a labour demand and skills shortage.

In this advanced diploma program, you will learn the essential job and leadership skills needed to be successful in this vast industry. With experiential learning opportunities in a new on-campus restaurant, event centre and hotel suites, you will come to understand the demands and hard work needed to run a multi-faceted hospitality operation in one of the world´s most diverse tourism destinations, the great city of Toronto.

To round out training, this program also features a comprehensive 14-week field placement with one of our industry partners, either locally or internationally.

In addition to your advanced diploma, you will graduate with important industry certifications such as Smart Serve, Safe Food Handlers and CPR, making you truly job ready.

From hospitality management to tourism planning and leadership development, you will be prepared to make significant contributions to the global hospitality and tourism sector. You will have the experience to work anywhere in the world and will be able to bring the Centennial College signature global citizenship philosophy to any community or organization for which you work.

Ontario Secondary School Diploma (OSSD) or equivalent, or mature student status (19 years or older)
English Grade 12 C or U, or equivalent (minimum grade required)

Start Date:Fall

Semester 1
College Communication 1
General Education Elective
Introduction to Computers (Online)
Beverage, Bar and Dining Room
Food Safety, Smart Serve and First Aid
Food Theory
Dimensions of Tourism

Semester 2
College Communication 2
General Education Elective
Rooms Operations I
Human Resources
Introduction to Hospitality Operations
Introduction to Hospitality Accounting
Introduction to Hospitality Sales and Marketing
Principles of Hospitality Management

Semester 3
Global Citizenship: From Social Analysis to Social Action
Hospitality Sales and Revenue Management
Rooms Operations II
Principles of Food, Beverage and Labour Cost Controls
Restaurant Operations
Risk Management
Customer Service and Client Communications

Semester 4
Event Marketing & Social Media
Career Preparation
Presenting and Communicating Effectively
Special Events Operations
Wholesale Tour Operations
Groups and Incentives

Semester 5
Event Selling and Sponsorship
Hospitality Financial Accounting
Hospitality and Tourism Entrepreneurship
Attractions and Destinations
Travel Trade Ontario
Niche Tourism

Semester 6
Career Capstone and Leadership
Hospitality and Tourism Field Placement

Hotel and Restaurant Manager
Sales and Marketing Coordinator
Convention Services Coordinator
Food and Beverage Coordinator
Housekeeping Manager
Tourism Operator
Destination Marketer