Post-Secondary Program Tourism - Travel Services Management - Programa en Dirección de Servicios Turísticos

In Centennial College´s Tourism - Travel Services Management program, you will gain the skills you need to launch a career in one of the most significant aspects of the tourism sector, the travel industry. This is an industry that enables both outbound and inbound tourism, which in Canada is expected to climb to more than $293 billion in goods and services by 2030, according to Tourism HR Canada, a labour market intelligence organization.

In your Travel Services Management courses, you will come to see that even if individuals and corporations plan their travel online, there is still a heavy dependence on skilled workers behind the scenes to make essential connections and relationships to sustain this global distribution network.

Ontario Secondary School Diploma (OSSD) or equivalent, or mature student status (19 years or older)
English Grade 12 C or U, or equivalent (minimum grade required)

Semester 1
College Communication 1
World Geography for Tourism
Introduction to Hospitality Accounting
Dimensions
Destinations 1 - Western Hemisphere
Wholesale Tour Operations
Accommodation & Ground Transportation
Selling Cruises
Industry Automation - Apollo

Semester 2
College Communication 2
General Education Elective
Global Citizenship: From Social Analysis to Social Action
Destinations 2 - Europe & Africa
Career Planning and Placement Strategies
Introduction to Computing
Sales & Marketing for the Travel Industry
Airline Automation - Sabre
Travel Agency Operations

Semester 3
Career Preparation
Customer Service and Client Communications
Business Management for Tourism
Groups and Incentives
Domestic & International Tariff & Ticketing
Destinations 3 - Asia & The Pacific
Niche Tourism

Semester 4
General Education Elective
Career Capstone and Leadership
Travel Services Field Placement

Sales and Marketing Coordinator
Travel Counsellor
Tourism Consultant
Ticketing Agent
Tour Operator
Cruise Line Recreational Coordinator
Tour Guide/Escort
Airport Customer Service Agent

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